Returns & Complaints

Do you like or don’t like an article? No problem, you can cancel your purchase within the first 14 days! Print out the form below, fill out the form for your return and add it to your item. Send the package back to us with a delivery service of your choice. Please send the item to the following address:

Freibeutler GbR
Beethovenstrasse 57
22083 Hamburg

After receiving your return, we will credit you with the amount.

Defective or faulty
For defective or defective products, please contact our customer service at:
+49 40 64225142 or by email to support@freibeutler.com

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